Step 4: Type the name of your WD My Cloud device in the Internet or network address bar. Step 3: Choose Windows Credentials and then click Add a Windows credential. Step 2: Navigate to User Account > Credential Manager. Step 1: Press Windows + S, input control panel and click the best match search result to open it.
To resolve the problem, you can add your account to the list of credentials. In most cases, you can’t access WD My Cloud account on your computer because your Windows doesn’t allow you to do so. Fix 1: Add Wd My Cloud to The List of Credentials How do I access My Cloud? Just work your way down the list. Here are some methods that may help you out of trouble.
If you are facing the WD My Cloud not working issue, don’t panic. It could be a quite frustrating problem, as they are unable to access the stored data. However, some users report recently that they can’t access WD My Cloud in their computer. WD My Cloud is one of those services and is used by a large mount of users. By saving their important files in a reliable cloud storage service, users can free up disk space and access these files anywhere after signing into the account of the service. Nowadays, cloud storage services are increasingly popular among users.